Principle 4: The victim’s claim should be handled pro-actively, diligently and respectfully. Within an appropriate time period the victim should receive information about the process by which the claim will be handled and by whom. In examining the details behind this principle, what stands out is the emphasis on respect and empathy for the […]
Charter Principle 4 Explained Read More »
Principle 1: A victim of a road traffic accident is any person, natural or legal, suffering material or nonmaterial damage and/or personal injury, resulting from the use of a motor vehicle in road traffic. The victim should be entitled to receive compensation in the event that damage or injury has been caused by a person
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As part of this campaign, we want to build awareness of the Charter of Road Traffic Victims Rights. To do that, we need to make the Charter as accessible as possible for those within the motor insurance sector and the wider public. When it was originally published, the Charter was only available in English. English is
Translating the Charter Read More »