Portuguese insurer Mudum – Companhia de Seguros, S.A, has become the first insurance provider to officially support the Charter of Road Traffic Victims’ Rights. The Lisbon headquartered organisation said they decided to make their support official as the Charter represents “a crucial step toward ensuring that all those affected by such events receive the necessary support”.
Mudum – Companhia de Seguros, S.A. (Mudum Seguros), part of the Crédit Agricole Assurances S.A. group, was established on October 1, 1996, with the mission of making a decisive contribution to people’s confidence and security, as well as to the creation of a sustainable society. It stands out for the simplicity and ease of its offerings, the trust built through clear and transparent language, the quality of its service, and the speed in addressing the needs of clients and partners.
Since its foundation, Mudum Seguros has upheld its core values: customer focus, pursuit of excellence, individual initiative, honesty and integrity, and team spirit. “Mudum” means World and Change: two powerful words in a free fusion that creates a new reality, reinforcing the brand’s pillars of trust, closeness, community/global reach, and innovation. It reflects a continuous commitment to a society in constant evolution. Mudum Seguros’ ultimate goal is to help each person make the most of the changes that occur in their lives.
Speaking about their decision to become official supporters, Vanda Caetano, Customer Service Director of Mudum said, “On behalf of Mudum Seguros, I would like to express our full support for the Charter of Road Traffic Victims’ Rights. We consider the protection and rights of accident victims to be of utmost importance, and we believe this initiative is a crucial step toward ensuring that all those affected by such events receive the necessary support.
“Through our experience in the insurance sector, we understand the complexity and challenges faced by road accident victims. That is why we are committed to actively collaborating to ensure that the guidelines of the Charter are implemented and respected, guaranteeing that the rights of victims are always protected,” Ms. Caetano concluded.
The Charter of Road Traffic Victims’ Right is a set of ideals that seeks to ensure the victims of road traffic accidents receive the best possible assistance. It is aimed at those involved in the compensation of road traffic victims and is a joint initiative of COB, the Institute for European Traffic Law (IETL) and the United Nations Economic Commission for Europe (UNECE).
Ultimately, the Charter hopes to benefit all those who could be impacted by road traffic accidents.
